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How to Take Better Breaks at Work, According to Research
Health and wellness Digital ArticleA guide for employees and managers. -
What Is Psychological Safety?
Leadership & Managing People Digital ArticleA culture of trust and belonging doesn't just happen. Here's how you make one. -
The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
The Surprising Power of Questions
Managing people Magazine ArticleIt goes far beyond exchanging information. -
An Antidote to Microaggressions? Microvalidations.
Organizational Development Digital ArticleFive subtle acts of inclusion leaders can start practicing right now. -
How to Conduct a Great Performance Review
Leadership & Managing People Digital ArticleWhat to do before, during, and after the meeting. -
Creating Psychological Safety for Black Women at Your Company
Diversity and inclusion Digital ArticleWhat organizations tend to get wrong — and how to get it right. -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
Employees Are Losing Patience with Change Initiatives
Organizational Development Digital ArticleA Gartner survey found that employees' willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
Begin with Trust
Leadership & Managing People Magazine ArticleTrust is the basis for almost everything we do. It's the foundation on which our laws and contracts are built. It's the reason we're willing to exchange... -
When Great Minds Don’t Think Alike
Neurodiversity Digital ArticleTemple Grandin on how to harness different kinds of thinking for creativity, problem-solving, and innovation. -
Proof That Positive Work Cultures Are More Productive
Organizational culture Digital ArticleFour ways bosses can create them. -
The Key to Inclusive Leadership
Organizational Development Digital ArticleOvercome unconscious bias using humility and empathy. -
The Leadership Odyssey
Leadership Magazine ArticleIt’s not easy to become less directive and more empowering. Here’s how to navigate the challenges. -
The Performance Management Revolution
Leadership & Managing People Magazine ArticleHated by bosses and subordinates alike, traditional performance appraisals have been abandoned by more than a third of U.S. companies. The annual review's... -
How Netflix Reinvented HR
Organizational Development Magazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more... -
Make the Most of Your One-on-One Meetings
Leadership & Managing People Magazine ArticleFew organizations provide strong guidance or training for managers on meeting individually with their employees, but the author's research shows that... -
Beware a Culture of Busyness
Leadership & Managing People Magazine ArticleOnce upon a time, leisure was a sign of prestige. Today that idea has been turned on its head, and busyness is the new status symbol. Busy people are... -
The Real Reason People Won’t Change
Managing people Magazine ArticleIt’s a psychological dynamic called a “competing commitment,” and until managers understand how it works and the ways to overcome it, they can’t do a thing about change-resistant employees. -
The Most Important Leadership Competencies, According to Leaders Around the World
Leadership Digital ArticleThey’re all hard to improve because they run counter to our instincts.
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4 Fundamental Ways to Boost Employee Engagement
Employee engagement Digital ArticleHelp your employees feel seen, heard, valued, and encouraged. -
Storytelling That Drives Bold Change
Change management Magazine ArticleHow to craft a narrative that matters -
Helping Employees Succeed with Generative AI
AI and machine learning SpotlightHow to manage performance when new technology brings constant and unpredictable change -
What's Your Gen AI Strategy?
Management Digital ArticleThis issue's spotlight explores the intersection of people and technology in the workplace, looking specifically at robots, brain wearables, and human-like... -
Keep Your Team Motivated When a Project Goes Off the Rails
Collaboration and teams Digital ArticleSix strategies to help get it back on track. -
5 Questions to Get Your Project Team on the Same Page
Collaboration and teams Digital ArticleEnsure everyone is aligned on purpose, scope, and objectives throughout the project — not just at the start. -
Best Practices for Engaging a Multigenerational Workforce
Age and generational issues Digital ArticleFive strategies to ensure your company is an age-friendly employer. -
Do You Manage Too Many People?
Leadership and managing people Digital ArticleWhat to do when you’re stretched too thin. -
Is Your Team Overworking But Underperforming?
Continuous learning Digital ArticleFive ways to get back on track. -
Whole Foods CEO Jason Buechel on the Challenges and Opportunities of Following a Visionary Leader
Business and society Digital ArticleFilling the shoes of a legendary founder was not only a personal challenge for Whole Foods CEO Jason Buechel, but a significant adjustment for all the company’s employees, from the C-suite to the hundreds of local stores. -
Creating a Cohesive Team for Corporate Transformation Projects
Leading teams Digital ArticleHow a “dynamic workforce model” puts employees and independent contractors on an equal footing. -
Neurotech Is Coming to the Workplace. Here's How to Be Ready.
Management VideoThe era of brain surveillance has begun, and it's not a fad. It's a new way of living and thinking about ourselves and our well-being-personally and professionally.... -
Be the Mentor and Sponsor Your People Need
Management VideoA great mentor guides, coaches, and ultimately, sets people up for success. A great sponsor makes sure success translates into the visibility needed to... -
How to Speak Confidently to Your Team During Chaotic Times
Leadership and managing people Digital ArticleWhat to say when you don’t have all the information. -
What to Do When You Don’t Trust Your Employee
Leadership and managing people Digital ArticleFive steps to take if you’re in this uncomfortable situation. -
Keep Your Team on Track Amid Cost-Cutting, Layoffs, and Uncertainty
Managing employees Best PracticeIt’s natural to feel distracted when times are tough. -
Making the Case for the Resources Your Team Needs
Negotiating skills Digital ArticleSix strategies to help you persuade leadership to give your team more tools, personnel, or funds. -
Managers Are Burned Out. Here’s How to Help Them Recharge.
Burnout Digital ArticleOrganizations need to step in when work becomes unsustainable. -
It’s OK to Fail, but You Have to Do It Right
Business and society Digital ArticleFailing once at something new is an experiment, and experiments are crucial to success. Failing twice at the same thing might be more accurately called a mistake. -
When Your Employee Isn’t Reaching Their Full Potential
Managing people Digital ArticleThree potential reasons for their poor performance, and how to address them.
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Citibank: Performance Evaluation
Finance & Accounting Case Study6.95View Details Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding... -
Infinity Life Insurance Company: Creating an Organization (B)
Organizational Development Case Study5.00View Details Supplement to case W16748. -
Measure and Boost Team Performance, Chinese Version
How far can your team go? Learn how to use goals, metrics, accountability, and praise to help your team excel. -
Royal DSM: From Continuous Transformation to Organic Growth, Spanish Version
Strategy & Execution Case Study15.05View Details Royal DSM CEO Feike Sijbesma was pondering the challenges of shifting DSM's global organization from the constant transformations of the past 100 years... -
Strategy Execution Module 6: Evaluating Strategic Profit Performance
Strategy & Execution Case Study8.95View Details This module reading demonstrates how to calculate and analyze the profit generated by different business strategies. Formulas and examples are provided... -
New York City Center for Economic Opportunity: An Evidence-Based Approach to Alleviate Poverty
Global Business Case Study8.95View Details In late 2006, New York City Mayor Michael Bloomberg created the Center for Economic Opportunity (CEO). Born out of recommendations made by the Bloomberg... -
Jensen Shoes: Jane Kravitz's Story
Leadership & Managing People Case Study8.95View Details Jane Kravitz (Caucasian female), strategic product manager, and Lyndon Brooks (African American male), a member of her staff at Jensen Shoes, a successful... -
Time Smart: Tools for Reclaiming Your Time and Living a Happier Life
There's an 80 percent chance you're poor. Time poor, that is. Four out of five adults report feeling that they have too much to do and not enough time... -
Cheetah Mobile: Cross-Cultural Clashes Within a Technology Company Born Global
Global Business Case Study8.95View Details As a Chinese technology corporation founded in 2010, Cheetah Mobile (CM) formally launched its overseas strategy and entered international markets in... -
Milford Industries (A), Spanish Version
Sales & Marketing Case Study8.95View Details The new district sales manager for a tool company must determine how to get his district "back on track." The case presents various qualitative and quantitative... -
Leading the Josie Esquivel Franchise (A), Spanish Version
Organizational Development Case Study8.95View Details Reviews Josie Esquivel's career history, detailing how, through her personal attributes, skills, experiences, and organizational practices she has developed... -
Granite Rock Co.
Leadership & Managing People Case Study8.95View Details Granite Rock is an exceptionally well-run company and has consistently gained market share in a commodity business dominated by multinational giants,... -
Nine Lies About Work: A Freethinking Leader's Guide to the Real World
Forget what you know about the world of work. You crave feedback. Your organization's culture is the key to its success. Strategic planning is essential.... -
Sugar Bowl
Leadership & Managing People Case Study8.95View Details Shelby Givens, a recent business school graduate, returned home to Raleigh, North Carolina to help rescue her family's ailing and outdated bowling alley,... -
Rob Parson at Morgan Stanley (D), Chinese Version
Organizational Development Case Study5.00View Details Supplements the (C) case. -
Performance Management at Vitality Health Enterprises, Inc.
Leadership & Managing People Case Study8.95View Details Vitality Health Enterprises, a medium-sized firm that manufactures health and personal care products, has experienced six straight quarters of strong... -
Hamptonshire Express, Japanese Version
Technology & Operations Case Study8.95View Details Presents a series of problems that face a newspaper publisher, including inventory level, effort level, subsidy for unsold inventory, and commission for... -
Karen Leary (A)
Leadership & Managing People Case Study8.95View Details Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant... -
Henry Schein: Doing Well by Doing Good?
Strategy & Execution Case Study8.95View Details Henry Schein Inc., a distributor of supplies to dentist, physician, and veterinary practices, had sales approaching $9 billion and employed nearly 16,000... -
Billy Beane and the Oakland Athletics (A): Disruptive Innovation in Major League Baseball
Innovation & Entrepreneurship Case Study8.95View Details Billy Beane and the Oakland A's have 'changed the game' in terms of talent identification, analytics, and player investment in Major League Baseball (MLB)....
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How to Take Better Breaks at Work, According to Research
Health and wellness Digital ArticleA guide for employees and managers. -
What Is Psychological Safety?
Leadership & Managing People Digital ArticleA culture of trust and belonging doesn't just happen. Here's how you make one. -
The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
The Surprising Power of Questions
Managing people Magazine ArticleIt goes far beyond exchanging information. -
An Antidote to Microaggressions? Microvalidations.
Organizational Development Digital ArticleFive subtle acts of inclusion leaders can start practicing right now. -
How to Conduct a Great Performance Review
Leadership & Managing People Digital ArticleWhat to do before, during, and after the meeting. -
Creating Psychological Safety for Black Women at Your Company
Diversity and inclusion Digital ArticleWhat organizations tend to get wrong — and how to get it right. -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
Employees Are Losing Patience with Change Initiatives
Organizational Development Digital ArticleA Gartner survey found that employees' willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
Begin with Trust
Leadership & Managing People Magazine ArticleTrust is the basis for almost everything we do. It's the foundation on which our laws and contracts are built. It's the reason we're willing to exchange...